Shipping Policy

A legal disclaimer

Last updated: 28-Aug-2025

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Thank you for shopping with Slay By Nicole. Below you’ll find our Shipping Policy, which explains how we process and deliver your orders.

1. Processing Time

• Orders are processed within 2 business days after payment is received.

• Orders are not shipped or delivered on weekends or holidays.

• If we experience a high volume of orders or delays due to supply issues, processing times may be extended.

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2. Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times:

  • Domestic Shipping: 2-5 business days

• Delivery delays can occasionally occur due to carriers, weather, or customs.

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3. Shipment Confirmation & Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• Tracking will be active within [X hours] of shipment.

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4. Shipping Locations

• We currently ship to [list countries/regions].

• If you are outside these regions, please contact us at [your email address] to see if special arrangements can be made.

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5. Customs, Duties, and Taxes (for international orders)

• [Your Store Name] is not responsible for any customs fees, duties, or taxes applied to your order.

• All charges imposed during or after shipping (tariffs, taxes, customs) are the customer’s responsibility.

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6. Damages

• We are not liable for products damaged or lost during shipping.

• If your order arrives damaged, please contact the carrier directly to file a claim.

• Save all packaging and damaged items before filing a claim.

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7. Incorrect Shipping Information

• Please ensure your shipping address is accurate at checkout.

• We are not responsible for orders shipped to an incorrect address provided by the customer.